Track Record

Nothing pleases us more than when a consultation changes a patient's outcome for the better. During last year we managed more than 100,000 new telemedicine consultations. Their breakdown was as follows:

By Type of Consultation Service

• Specialists, Radiology & Pathology - 34% (% of Total)


• Specialists & Radiology - 11%


• Specialists & Pathology - 18%


• Specialists only - 32%


• Other Service Categories- 5%

By Gender

• Males - 53%


• Females - 47%

By Specialist Services Used for Consultations

• Oncology - 40%


• Dermatology - 15%


• Neurology - 10%


• Cardiology - 10%


• Pediatric Intensive Care - 10%


• Orthopedics - 5%


• Ophthalmology - 5%


• Neurosurgery - 5%

Quality Indicator: How Case Management was Affected

• Diagnosis was changed in 28% of cases


• Care plan was changed in 72% of cases

Change

• New chemo regimen recommended - 59% of Cases


• Other medical regimen and surgery - 17%


• Radiation therapy recommended - 13%


• Termination of drugs recommended - 3%


• Drug dosage change recommended - 3%


• Other recommendations - 5%

Quality Indicator: Turnaround Time

• Telemedicine Consultation: Average Time for an econsult specialist to send consultation = 1 business day


• Personal Visit: Average Time taken to see a specialist = 7-14 days

Value Found by Empowered Patients in Telemedicine Consultation Service
Success stories, from our patients or their referring doctors show that empowered patients found value in telemedicine service -

• Access to quality


• Convenience & peace of mind


• Consumer driven & provider participant


• Removing time and place dependence from healthcare interactions


• Opportunity to view doctors as knowledge workers